We’ve all had a conversation like this: despite our best efforts to remain calm and diplomatic, to shape our message and suit the other person’s personality, and stay on message, it felt like every word we spoke simply made the situation worse. 

These strategies outlined in this seminar have helped support business teams on the brink of communication disaster, helping them nurture trust and respect in their ongoing dialogue.  You and your team will learn principles and strategies that will dramatically enhance all of your communication efforts!

PARTICIPANTS WILL LEARN:

·       The common mistakes smart people make when communicating

·       The 5 conflict resolutions “personality styles”

·       Understanding when to fight, fold or run away

·       Structuring your conversation to enhance empathy and connection

·       The value of creativity in negotiation

·       … and more!